Checkatrade

Helping Hand Stairlifts reviews on Checkatrade

Helping Hand Stairlifts on Checkatrade

As our customer you are our most important asset. We recognise this so our aim is to provide you with a first class service from start to finish.

In order for us to maintain a high standard, we have teamed up with Checkatrade. They are an independent body that ensure our credentials are checked and verified. It is also a great way for our customers to leave feedback on the service they have received from Helping Hand Stairlifts. 

Please click on the Checkatrade logo to view our feedback.

"To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity. "


Stairlift customer in Warrington

For your piece of mind, our promise to you is -

  • Be honest and upfront in all dealings with you
  • Tell you about any call-out fees or charges before coming to you
  • Let you know straight away if we cannot do the work
  • Keep appointments and arrive on time (calling in advance if we need to reschedule)
  • We will be realistic about when we can start work and how long it will take
  • We will be courteous. Treat you, your property and belongings with respect
  • Keep you in the picture about all aspects of the work
  • Return phone messages promptly
  • Create an additional contract for variations from the original agreement
  • Deal with complaints promptly and professionally
  • Never demand cash payment
  • Never be verbally or physically abusive or threatening to a customer in any way
  • Not obtain work through cold calling

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